E-Commerce Administrator - Operational Excellence & Cross-Department Integration

Join Rachmat Cahayasakti as an E-Commerce Administrator and play a pivotal role in streamlining operational workflows to drive efficiency and collaboration across departments. In this dynamic position, you will develop, implement, and maintain Standard Operating Procedures (SOPs) for e-commerce processes, ensuring seamless operations and consistent quality. Based in Jakarta Barat, you will work closely with sales, marketing, and logistics teams to integrate systems and processes, leveraging tools like Salesforce and SAP for enhanced performance.

As an E-Commerce Administrator at Rachmat Cahayasakti, you will be responsible for optimizing e-commerce operations, from order management to customer service. You will ensure that our e-commerce platform runs smoothly, providing a superior customer experience. This role offers a unique opportunity to grow within a company that values innovation and excellence, with potential for career advancement in a supportive and collaborative environment.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Develop and implement Standard Operating Procedures (SOPs) for e-commerce processes.
• Coordinate with sales, marketing, and logistics teams to integrate systems and processes.
• Optimize e-commerce operations, including order management and customer service.
• Monitor and analyze e-commerce performance metrics using tools like Salesforce and SAP.
• Ensure seamless operations and consistent quality across all e-commerce activities.
• Provide training and support to staff on e-commerce tools and processes.
• Collaborate with cross-functional teams to drive operational excellence.
• Stay updated with industry trends and best practices in e-commerce.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• Minimum of 3 years of experience in e-commerce administration or related roles.
• Proficient in Salesforce and SAP, with a strong understanding of e-commerce systems.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Certification in e-commerce or related field is a plus.
• Fluency in both English and Indonesian.

🛠️ Keahlian

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