Front Desk Receptionist - Bali (Canggu/Ubud/Denpasar)

Join PT Interskala Mandiri Indonesia as a Front Desk Receptionist in the heart of Bali’s most vibrant locations—Canggu, Ubud, Denpasar, or surrounding areas. This is your opportunity to become the welcoming face of our organization, ensuring every guest feels valued and our operations run smoothly. In this role, you’ll greet guests with a smile, manage check-ins/check-outs, and handle inquiries using our in-house system, SAP Concur. With a focus on customer service and efficiency, you’ll be part of a team that thrives on hospitality and innovation.

At PT Interskala Mandiri Indonesia, we’re a dynamic company with a rich history of excellence in the hospitality industry. Our mission is to provide top-notch service and create memorable experiences for our guests. As a Front Desk Receptionist, you’ll play a crucial role in achieving this mission, working closely with our team to deliver exceptional service.

Daily, you’ll handle a variety of tasks, from managing guest reservations to resolving any issues that may arise. You’ll use tools like Microsoft Outlook for communication and Excel for data management. This role is perfect for someone who thrives in a fast-paced environment and is passionate about hospitality.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests with a warm and professional demeanor.
• Manage check-in and check-out processes efficiently using SAP Concur.
• Handle guest inquiries and resolve any issues promptly.
• Maintain accurate records of guest information using Microsoft Excel.
• Coordinate with housekeeping and other departments to ensure smooth operations.
• Assist with event planning and coordination for in-house events.
• Provide excellent customer service and ensure guest satisfaction.
• Stay updated on company policies and procedures to ensure compliance.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a front desk or receptionist role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Proficiency in using SAP Concur and Microsoft Excel.
• Fluency in English and Bahasa Indonesia.
• Strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Customer service certification (preferred but not required).
• Enthusiasm for the hospitality industry and a passion for providing exceptional service.

🛠️ Keahlian

Lowongan Terkait